Terms & Conditions
Welcome to cartiiva (operated by 56 MEDIA COMPANY LIMITED, located at 182 Bo De Street, Bo De Ward, Long Bien District, Hanoi, Vietnam, with a warehouse at 18096 SW Handley St, Sherwood, Oregon, 97140, USA). Our website, cartiiva.com, specializes in embroidered shirts, hoodies, sweatshirts, and premium sweatshirts. By visiting or placing an order on cartiiva, you confirm that you have read and agree to abide by the following Terms and Conditions. These terms govern your use of the entire website, as well as any email or other form of communication between you and cartiiva.
1. ACCEPTANCE OF TERMS
By accessing cartiiva and completing any transaction, you consent to all aspects of these Terms and Conditions. If you do not agree with any part of the Terms, please refrain from using our services. This agreement applies collectively to the cartiiva website and all related services (the “cartiiva Service”).
2. LIABILITY DISCLAIMER
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No Warranty of Results: Under no circumstances shall the cartiiva team be held responsible for any direct, indirect, special, incidental, or consequential damages (including, but not limited to, data loss or profit loss) resulting from the use—or inability to use—materials found on this website.
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Costs of Maintenance: Should your use of our resources necessitate repairs or modifications to equipment or data, you agree to assume any associated expenses.
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Risk of Usage: cartiiva cannot be held liable for adverse outcomes arising from the misuse or misinterpretation of our resources. We reserve the right to change product pricing and revise our resource usage policies at any time.
3. LICENSE
We grant you a revocable, non-exclusive, and non-transferable limited license to access and use cartiiva in strict accordance with these Terms and Conditions. If you breach any term here, we reserve the right to terminate or restrict your access without prior notice.
4. DEFINITIONS AND KEY TERMS
In these Terms and Conditions, the following definitions apply:
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Cookie: A small data file stored by your web browser to help identify preferences, track usage, and enhance user experience.
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Company: Refers to 56 MEDIA COMPANY LIMITED, at 182 Bo De Street, Bo De Ward, Long Bien District, Hanoi, Vietnam, responsible for your information under this agreement.
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Country: Refers to the US, where the owners/founders of cartiiva primarily conduct shipping and distribution.
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Device: Any internet-enabled hardware (smartphone, tablet, or computer) used to access cartiiva.
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Service: The collective online offering provided by cartiiva, as detailed on our website.
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Third-Party Service: Any external entity whose products, services, or content may appear or be advertised on our platform.
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Website: Refers to cartiiva’s official site accessible at cartiiva.com.
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You: An individual or entity registered with cartiiva to utilize our services.
5. RESTRICTIONS
You agree not to, and will not permit others to:
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License, sell, rent, lease, assign, distribute, transmit, host, or otherwise commercialize the website or its underlying technology.
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Modify, create derivative works, reverse engineer, decrypt, or disassemble any portion of the site.
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Remove or obscure proprietary notices (copyrights, trademarks) posted by cartiiva, its affiliates, suppliers, or licensors.
6. RETURN AND REFUND POLICY
We appreciate your interest in our embroidered apparel. Placing an order signifies your acceptance of our purchase policies. If you are not entirely satisfied with a product or service, please contact us at contact@cartiiva.com. We’ll work with you to address any concerns under the guidelines of our official Refund and Returns Policy.
7. YOUR SUGGESTIONS
Any feedback, ideas, or suggestions (“Suggestions”) you submit to cartiiva remain the exclusive property of cartiiva. By providing such input, you agree that cartiiva may use, reproduce, modify, or redistribute your Suggestions without requiring credit or compensation.
8. YOUR CONSENT
Your continued use of our website—whether browsing, registering an account, or making a purchase—constitutes your consent to these Terms and Conditions and to our Privacy Policy.
9. LINKS TO OTHER WEBSITES
Our platform may include links to external websites not operated or controlled by cartiiva. We do not endorse and are not responsible for their content, accuracy, or policies. Once you leave cartiiva, you become subject to the terms and policies of those external sites.
10. COOKIES
cartiiva utilizes Cookies to enhance functionality and user experience. While you may disable Cookies via your browser settings, certain site features may no longer function optimally. Our Cookies do not store personally identifiable information.
11. CHANGES TO OUR GENERAL TERMS AND CONDITIONS
We reserve the right to cease or modify any aspect of our Services at any time. If your account access is disabled, you might lose access to your account details and any related content. Should we update these Terms and Conditions, we will publish changes here and note any modification dates.
12. MODIFICATIONS TO OUR WEBSITE
cartiiva may, in its sole discretion, modify, suspend, or discontinue any part of the website or associated services—temporarily or permanently—without prior notice or liability.
13. UPDATES TO OUR WEBSITE
From time to time, we may provide patches, bug fixes, enhancements, or new features (“Updates”) to improve performance. Such Updates may alter or remove certain functionalities. By using cartiiva, you agree that these Updates are integral to the website and fall under this Agreement.
14. THIRD-PARTY SERVICES
We may display or provide access to third-party content, products, or services. cartiiva does not guarantee the accuracy or reliability of such content. All third-party offerings are used at your own risk, subject to their respective terms.
15. TERM AND TERMINATION
These Terms remain in effect unless terminated by you or by cartiiva. If we find that you violate any provision, we may suspend or terminate your account immediately, without prior notice, and you forfeit any right to future access of our services.
16. Contact Us
Company Name: 56 MEDIA COMPANY LIMITED
Company Number: 0108847923
Address: 182 Bo De Street, Bo De Ward, Long Bien District, Hanoi, Vietnam
Warehouse: 18096 SW Handley St, Sherwood, Oregon, 97140, USA
Email: contact@cartiiva.com
Phone: +84 (966) 17-0391
Phone US: +1 (971) 979-2079
Contact Form: Click here
Business Hours: We are available Monday – Friday 8:00 AM to 6:00 PM (Indochina Time, ICT) to assist you with any inquiries.
Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.
Thank you for choosing cartiiva. We are dedicated to delivering outstanding embroidered products and a secure, straightforward shopping experience. Should you have any questions or need further details about our Terms and Conditions, please contact us at contact@cartiiva.com.