Payment Methods

Welcome to cartiiva, the official brand of 56 MEDIA COMPANY LIMITED. We prioritize smooth and secure payment options for all customers purchasing our embroidered shirts, hoodies, premium sweatshirts, and other apparel. Below, you’ll find a comprehensive overview of our accepted payment methods, payment process, and security measures.

1. Accepted Payment Methods

  1. PayPal

    • We accept PayPal for quick and convenient transactions. PayPal allows you to use your existing account balance or link a preferred card or bank account.

    • PayPal offers buyer protection and secure encryption, contributing to a trusted checkout experience.

  2. Stripe

    • Stripe is our primary payment gateway for credit and debit card transactions.

    • Through Stripe, we accept major card providers, including Visa, MasterCard, American Express, and Discover.

With both PayPal and Stripe, you benefit from industry-standard security and fraud prevention protocols, ensuring your transaction is safe from start to finish.

2. Payment Process and Confirmation

  1. Order Placement

    • Select your desired embroidered apparel and proceed to checkout. At this stage, you can review your cart’s contents, shipping fees, and total cost.

  2. Choose Payment Method

    • Opt for PayPal to log in and authorize your payment, or choose Stripe if you prefer to pay by credit or debit card.

  3. Payment Authorization

    • Once your details are submitted, the payment gateway will process and authorize the transaction. This typically takes a few seconds.

  4. Confirmation Email

    • After successful authorization, you’ll receive an automated confirmation email containing your order number, payment details, and a summary of your purchase.

3. Payment Security

  1. Secure Encryption

    • All payment information is encrypted using SSL (Secure Sockets Layer) technology. This ensures that your personal data cannot be accessed by unauthorized parties.

  2. Fraud Prevention

    • Both PayPal and Stripe employ advanced monitoring tools to detect and prevent fraudulent activities. Suspicious transactions may be flagged, and we will contact you for verification if necessary.

  3. No Storage of Sensitive Data

    • We do not store or have direct access to your credit or debit card information. Data is handled exclusively by PayPal and Stripe on secure, compliant servers.

  4. Regular Policy Updates

    • We monitor security standards continuously to stay aligned with industry best practices. Any updates to our payment security procedures will be posted on our website.

4. Additional Information

  1. Currency

    • All transactions are processed in U.S. Dollars (USD). Make sure your card or PayPal account is set to accommodate any applicable currency conversion if you are shopping from a location that uses a different currency.

  2. Transaction Fees

    • We do not charge extra fees for PayPal or Stripe payments; however, your card issuer or bank might apply standard transaction or currency conversion fees, which are your responsibility.

  3. Failed Payments

    • In the event a payment is declined, please contact your card issuer or try an alternate payment method. You can also reach out to us at contact@cartiiva.com for further assistance.

5. Contact Us

If you have any questions regarding our payment methods, transaction security, or experience any difficulties during checkout, please reach out to us at:

Company Name: 56 MEDIA COMPANY LIMITED

Company Number: 0108847923

Address: 182 Bo De Street, Bo De Ward, Long Bien District, Hanoi, Vietnam

Warehouse: 18096 SW Handley St, Sherwood, Oregon, 97140, USA

Email: contact@cartiiva.com

Phone: +84 (966) 17-0391

Phone US: +1 (971) 979-2079

Contact Form: Click here

Business Hours: We are available Monday – Friday 8:00 AM to 6:00 PM (Indochina Time, ICT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

By offering PayPal and Stripe as our approved payment gateways, we aim to deliver a seamless and secure shopping experience for all our customers. Thank you for choosing cartiiva—we appreciate your trust in our embroidered apparel and look forward to serving you again soon!